Terms and Conditions

Our terms and conditions apply to the use of Southern Wild's online store service (the service) including shopping and participation in promotions run by Southern Wild ©. Southern Wild is owned by Southern Wild Limited. GST No 88-657-225  Southern Wild Ltd has exclusively licensed to use and operate the brand Southern Wild ©.

By accessing, browsing or using this site, you acknowledge and agree to our terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing, you acknowledge that you have read, understood and accepted these terms and conditions. By purchasing a product from this website, you agree to be bound by these terms and conditions.

Southern Wild reserves the right to change any or all of the information contained herein at any time and you should constantly check the current terms and conditions. Southern Wild reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders cancelled by Southern Wild but paid for, will receive a full refund.

All prices are shown in New Zealand dollars (NZ$) and include GST (which is currently 15% sales tax - if the GST rate changes, Southern Wild reserves the right to immediately amend all prices accordingly). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

All information contained on this website, including the website design, graphics, logos, images and text, remains the property of Southern Wild or its content suppliers and is protected by International Copyright Laws. We reserve all such rights. Any other trademarks, company names, product names and/or logos set forth in this website are the property of their respective owners. Southern Wild does not claim to own any of these trademarks nor claim that Southern Wild is related to, endorsed by, or in any other way connected or associated with these companies.

We are not responsible for any typographical errors or inaccuracies set forth in this website.

The information, prices and discounts set forth herein are subject to change without notice. If there are any changes after you have ordered a product, we will contact you prior to processing your order.

By placing an order on this website, you agree to and accept the terms and price specified. This price may include additional delivery and other applicable charges. This offer may be accepted or rejected by Southern Wild for any reason, including the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Southern Wild begins when you have fully paid for your order and Southern Wild provides confirmation that your order has been accepted. Confirmation will be sent via email to your elected email address.

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorised or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorised or illegal activity. If such is the case, we may reject your order or customer services may call you on the phone number provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorised or illegal activity.

Southern Wild remains the owner of the products you order until you have made payment in full for those products, but all risk in the products will pass to you on dispatch from Southern Wild's physical store.

Southern Wild has the right to cancel any orders without notice if payment has not been received in full within 3 working days.

While Southern Wild has endeavoured to display accurately the colours of products, the actual colours you see will depend on your monitor and may not be 100% accurate.

Southern Wild and its suppliers attempt to be as accurate as possible in describing products detailed on this site. However, Southern Wild does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Southern Wild itself is not as described, your sole remedy is to return it in an unused condition, for refund of the purchase price. The cost to return courier these products to us will be at your expense.

The laws of New Zealand govern any contract arising out of this website, and all disclaimers, terms and conditions and terms of use. You, the customer expressly agrees that the use of this website is solely at your own risk. Neither Southern Wild, nor any of their officers, directors or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, "providers"), or the like, warrant that the Southern Wild website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of Southern Wild, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through Southern Wild.

Southern Wild reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfil your order, you will be offered an alternative or given a refund for the unavailable product.

We reserve the right to make changes to our site, policies, and our terms and conditions at any time.


Southern Wild Ltd will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 72 hours.


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